Order and delivery service
You are looking for or have found a product in Indonesia and want to import it. The shop operator does not offer shipping to your country, or only expensive express shipping? Then we have the solution for you!
Checking the goods before shipment
Regardless of whether it is a single item or an entire container, we will check the goods for you before shipping. This way they won’t experience any nasty surprises when they receive the items!
Safe and fast payment
You transfer the money either via Wise directly to our Indonesian bank account or in USD or EURO to one of our bank accounts. Of course, we also offer payment via PayPal. If an item is not available, we guarantee a refund.
Welcome to „Shipping from Indonesia“!
What we can do for you:
Whether you have found a product in Indonesia, want to have it manufactured or already own one – we are your reliable partner. Since 2010 we have been bringing you the diversity of Indonesia directly from Jakarta to you. Our experienced ordering and delivery team is on hand to ensure you have a smooth and convenient experience, whether it’s for a single product or a larger selection.
Our service:
We adapt to your needs and look for the best possible shipping costs for you. Regardless of whether you are in a hurry or value low-cost shipping, we offer you tailor-made shipping methods. Our shipping options include:
Express Shipping: 5 – 10 business days
Postal packages: 2 – 4 weeks
Sea Freight: 1 – 3 Months (Note: currently low-cost sea freight to Europe is not available!)
Our mission:
Our mission is to offer you an easy and convenient shopping and shipping experience. With our comprehensive service, we would like to bring you closer to the treasures of Indonesia and ensure that your products reach you safely and on time.
Discover the allure of Indonesia with „Shipping from Indonesia“ and let us take care of your shipping needs. We look forward to helping you and introducing you to the world of Indonesian products!
ORDER FLOW
1. You contact us
2. We create a non-binding offer
3. You give us the order and we create the invoice
4. After receipt of payment we order the goods
5. Upon delivery, we will inspect the goods and send you a video/photo of the item
6. Shipping to your address
TRANSPARENCY
1. After receipt of payment, you will receive the order confirmation and proof of payment.
2. Once the goods have arrived, we take a video/photo and send it to you. It is also possible to inspect the delivered product via WhatsApp/Telegram video call.
3. After dispatch you will receive the tracking number.
SECURITY
1. We offer payment via PayPal and bank transfer
2. We check the goods in connection with them for fake and scam.
3. All major platforms in Indonesia have a 48-hour buyer protection guarantee before the seller receives their money.
4. If necessary, we will repack the goods so that safe shipping can be guaranteed
A few things you should know about products from Indonesia
There are concerns about online credit card fraud and abuse. To ensure you are not disappointed, we offer protection by inspecting products prior to shipment. This is how we ensure that you receive your order in the best possible quality.
INTERNET SCAM
There are many dangers lurking in Indonesia for online shoppers. With our comprehensive buyer protection, we protect you from empty packaging and fraud. Trust us to make shopping safe and hassle free.
LOW WAGE COUNTRY
Indonesia is one of the emerging low-wage countries in the world. The minimum wage is currently around $200! Many well-known brands already have their products produced in Indonesia! A good business opportunity.
TRADEMARK FRAUD
Indonesia’s factories produce for global big brands. Surpluses are sold in outlet store, but beware of fakes from China. These are also offered in Indonesia.
SHOPS IN ID NOT FOR FOREIGN CUSTOMERS SET UP
Shopping in Indonesia poses risks for foreign customers due to the lack of secure payment methods such as PayPal and inexpensive shipping options.
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