Jakarta | Indonesia
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Services

Our Services – Safe and Reliable Shipping from Indonesia

Welcome to Shipping From Indonesia! We’re your go-to partner for safe and reliable shipping from Indonesia. Whether you’re on the hunt for rare collectibles or everyday essentials, we’ve got custom solutions just for you. With our solid experience in shopping advice, secure sourcing, and dependable shipping, we make sure your valuable finds arrive safe and sound. Discover what we have to offer and see why so many customers from Germany, Switzerland, and Austria trust us!

All-Inclusive Shipping Services from Indonesia

At Shipping From Indonesia, we totally get that importing products from overseas can be a bit tricky. That’s why we specialize in making your life easier by providing seamless and secure access to a variety of products that are hard to come by in Germany. Our mission is to simplify your shopping experience while keeping it safe.

We provide all sorts of products, from high-end collectibles to everyday items that add a special Indonesian flair to your life. We work closely with trusted suppliers to ensure everything we ship meets top-notch quality standards and is authentic. We conduct detailed checks before shipping, so you can shop with confidence.

And let’s talk shipping—it’s a big deal for us! We use advanced logistics solutions to ensure your orders get to you quickly and efficiently. Whether you choose express shipping for speed or more budget-friendly options, our team will make sure your products arrive safely and on time. Your investment is important to us, which is why we partner with reliable shipping companies and offer insurance options for peace of mind.

In short, Shipping From Indonesia gives you access to unique products along with a guarantee of safety and satisfaction every step of the way. We can’t wait to help you find the best Indonesian products and exceed your expectations. Reach out to us to learn more about our customized import solutions and how we can assist with your collection or specific product needs.

Discover Our Safe and Flexible Shipping Options


At Shipping From Indonesia, we provide a range of secure shipping methods tailored to fit your needs. Thanks to our partnerships with top logistics providers like PosIndonesia, DHL, FEDEX/TNT, and UPS, we can offer various shipping options, all ensuring your packages are insured. Here’s a quick rundown of what we offer:

  1. Standard Shipping: Perfect for lighter items, this option gives you cost-effective shipping for packages up to 2 kg. Expect delivery to Europe in about 2-4 weeks, making it great for non-urgent shipments.
  2. Express Shipping: If you need your items fast, our express shipping delivers packages up to 30 kg quickly—usually within 5-10 business days. It’s a bit pricier, but totally worth it when time is of the essence!
  3. Sea Shipping: This is our most budget-friendly option for larger shipments (up to 20 kg), with delivery through postal services taking about 1-2 months. For bigger loads, we can also arrange specialized LCL and container transport by sea or air.

In Indonesia, the shipping weight is calculated using the larger value from the formula (length x width x height) / 5,000 or the actual weight of your package. This ensures your shipment is properly evaluated and insured. The value of the contents will determine the insurance value included in your shipping costs to give you comprehensive protection. Our insured shipping methods ensure that your belongings are protected throughout the entire journey.

Know What to Expect in Customs Fees When Importing


When you’re bringing products from Indonesia to Germany, it’s crucial to be aware of potential customs fees. These fees are part of the import process from non-EU countries, so it’s good to plan ahead. Here’s what to keep in mind:

  1. Automatic Customs Assessment: Most of the time, customs fees are automatically calculated and collected by the postal service when your package is delivered. Typically, the fees match the VAT of your country, plus a small processing fee. You’ll pay these fees directly to the delivery person.
  2. Possible Package Inspection: Occasionally, especially in Germany, your package may be sent to a customs office for a closer look. If this happens, you’ll get a notification to pick it up. The package will be opened in your presence for inspection. Bring a proof of payment or invoice to confirm the value of your shipment.
  3. Additional Taxes: Besides the standard customs fees and VAT, there may be special taxes (like coffee tax) applicable in Germany and Austria. These can add up, so it’s important to know what to expect regarding customs fees and any potential extra taxes before placing your order.

By planning for these extra steps and possible fees ahead of time, you can make sure your international shopping experience goes smoothly and any unexpected costs are minimized.

Step-by-Step: Ordering with Us


Ordering from Shipping From Indonesia is designed to give you a smooth and transparent shopping experience. From finding your product to getting it delivered to your door, here’s how it works:

  1. Finding Products and Getting Quotes: Spot something interesting on sites like Tokopedia, Bukalapak, Shopee, or other Indonesian platforms? Just send us the link! We’ll check availability and contact the seller to confirm stock. Then, we’ll create a no-obligation quote that includes the purchase price, shipping costs to our warehouse in Indonesia, and then to you, plus our service fee of 20% on the goods and shipping costs.
  2. Additional Costs: Your total may include service fees from third-party providers, like bank transfer fees or PayPal fees, including exchange rate fees. We make sure to list all these costs clearly in our quote so you know exactly what to expect.
  3. Payment and Order Activation: Once you’re happy with our quote, you can choose how to pay. If using PayPal, we’ll need your PayPal email to send you a payment request. For bank transfers, we’ll provide a detailed invoice with all the bank info you need. Your order kicks off as soon as we receive your payment.
  4. Product Check and Confirmation: When the item arrives at our warehouse, we’ll send you photos to confirm its condition. If you’re worried about authenticity, we can set up a video call via WhatsApp or Telegram to show you the item. Since you often know your desired product best, you’ll be in a great position to check for authenticity. Plus, Indonesian sales platforms offer 24-hour buyer protection after the item reaches us. The seller only gets paid after this period, giving you time to file a buyer protection claim if you suspect counterfeit products.

With this organized process, we keep you informed every step of the way, ensuring your order is handled safely and satisfactorily. Our goal is to make international shopping as easy and secure as possible!

Frequently Asked Questions (FAQ) About Our Import and Shipping Process

  1. How does the ordering process work?
    If you find a product on an Indonesian platform like Tokopedia or Bukalapak, just send us the product link. We will check its availability, confirm the stock with the seller, and provide you with a no-obligation quote. This quote includes the purchase price, shipping costs to our warehouse in Indonesia, and shipping to you, plus a service fee of 20% on the goods and shipping costs. Once you agree to the quote and confirm your chosen payment method (like PayPal or bank transfer), we will start processing your order.
  2. How are additional costs and fees handled?
    In addition to the purchase and shipping costs, there may be extra service fees charged by banks or payment providers like PayPal. These can include transfer fees or exchange rate fees. We list all costs transparently in our quote, so you can clearly see what your total order will be. Our transparent cost structure aims to help you make informed decisions.
  3. What happens when the item arrives at our warehouse?
    Once the item arrives at our warehouse in Indonesia, we will send you photos to confirm its condition. If you have concerns about the product’s authenticity, we offer the option for a video call via WhatsApp or Telegram, where we can show you the item live. This gives you, as the buyer, the opportunity to verify authenticity yourself, especially since you often have more expertise about your desired product than we do. Indonesian platforms provide 24-hour buyer protection after the item is delivered to us before the seller gets paid. This gives you the chance to file a buyer protection claim if there are suspicions of fake products.
  4. What shipping options do you offer?
    We offer a variety of shipping methods, including standard shipping, express shipping, and sea shipping. Each option is personalized to your needs and guarantees insured delivery.
  5. How are import fees calculated?
    Import fees are usually calculated automatically when the package is delivered and must be paid directly to the courier. These fees may include VAT and a small processing fee.
  6. What happens if my package is inspected by the import authority?
    In this case, you will receive a notification to pick up the package at the import office. There, the package will be opened and inspected, so you need to bring proof of payment or an invoice.
  7. How long does shipping take?
    The shipping duration varies depending on the chosen method. Standard shipping usually takes 2-4 weeks, while express shipping takes 5-10 business days.
  8. Do you offer buyer protection?
    Yes, we provide buyer protection through Indonesian sales platforms that offer 24-hour protection after the item is delivered.
  9. How can I pay for my order?
    You can choose from various payment methods, including PayPal or bank transfer. After you receive the quote, we will provide all necessary information for the payment process.

Contact Us and Learn More About Our Services

Are you ready to take advantage of our safe and reliable shipping from Indonesia? Our team at “Shipping From Indonesia” is always available to provide you with detailed advice and support. Contact us through our user-friendly online form on our website or send us an email directly. We look forward to answering all your questions and providing the information you need.

Our experienced team is dedicated to making your shopping process as pleasant and secure as possible. With in-depth knowledge of the Indonesian market and a network of trusted suppliers, we guarantee that your requests will be handled professionally. From your initial inquiry to the final delivery of your products, we ensure transparency and efficiency at every step.

Take advantage of our specialized services to gain access to unique products that would otherwise be hard to find. Whether you are looking for rare collectibles or specific items for everyday use, we are here to make the process easier for you. Contact us today, and let us help you bring the best of Indonesia directly to your home.