Purchasing, inspection and shipping from Indonesia
How your order from Indonesia works
From the first product inquiry to insured shipping, we accompany your purchase transparently and personally.
Transparent in seven steps
From the inquiry to the tracking number
You always know what will happen next. Without purchasing and ordering without your prior consent.
Send product inquiry
You send us a product inquiry or use the product search for a specific item.
Check product and seller
We check the product, seller, availability and price and clarify any questions before purchasing.
Receive a non-binding offer
You will receive a complete quote including purchase, service and estimated shipping.
Confirm and pay
We only order after your confirmation and receipt of payment.
Buy and check goods
We purchase the goods in Indonesia, check them upon receipt and combine items if necessary.
Pack and ship safely
The goods will be packaged appropriately and safely for transport and sent using the selected shipping method.
Received tracking number
After shipping you will receive the tracking number and can track the current status.
Important notes
Buy predictably, ship realistically
The delivery time depends on the shipping method, retailer, customs and destination country.
Import duties, taxes and other fees may arise in the recipient country.
Prohibited or non-shipable goods will not be accepted.
Offers remain non-binding until final examination.
Ready for the next step?
Would you like to inquire about a product from Indonesia?
Send us a link, photo or description. We examine the options on site.