German-speaking contact in Indonesiafor customers from Germany, Austria, Switzerland and all over the world

Enquire about a product from Indonesia

Have a specific product checked

Enquire about a product from Indonesia

Have you already found a specific product, seller or product link? Send us the product details directly. We will check whether purchasing, shipping and your requested additional services are possible, then provide an individual, non-binding assessment or quote.

The right option for specific products

When should you submit a product enquiry?

  • You already have a product link.
  • You know a particular retailer.
  • You know the product name, model or part number.
  • You would like a specific offer checked.
  • You would like to clarify whether the item can be shipped.
  • You need an inspection or photo or video documentation.
  • You have special packaging or collection requirements.

    This form uses Akismet to reduce spam. Learn how your data is processed.

    What happens after your enquiry?

    Check the product and sellerThe information you provide forms the basis of our assessment.
    Assess purchasing and shippingWe consider availability and whether the item can generally be shipped.
    Clarify outstanding questionsWe clarify any missing or unclear details as needed.
    Consider additional servicesRequested inspections, documentation or packaging are taken into account.
    Personal responseYou receive a non-binding assessment or quote.
    Proceed only after approvalWe only take further steps once you approve them.

    Not quite the right step yet?

    No specific product yet?

    Have you not yet found a seller or product link?

    If you do not yet have a seller, product link or purchase price, start with the product search.

    Go to product search

    Already have all the details?

    Would you just like to calculate the costs?

    If you know the purchase price, weight and dimensions, calculate the estimated total costs directly.

    Go to cost calculator

    Available by individual arrangement

    Possible additional services

    These services are not assumed to be included as standard. Availability and the work involved are assessed for each order.

    • Personal inspection of goodsPrice on request
    • Inspection at the retailer or manufacturerCharged according to the work involved
    • Photo or video documentationPrice on request
    • Collection from the sellerCharged according to the work involved
    • Consolidation of several ordersPrice on request
    • Custom packagingCharged according to the work involved
    • Special shipping preparationPrice on request
    • Other services by arrangementPrice on request

    See our experience and process

    Browse examples of previous orders or learn about the individual stages of enquiry, inspection and shipping.

    For more answers about purchasing, inspection, shipping and customs, see our FAQ.

    View referencesSee how it works