We help with Product search, when contacting sellers, purchasing and making payments. Depending on the order, goods inspection, photo or video documentation, packaging and international shipping can also be organized.

The service is aimed at private and business customers who are looking for or want to buy products in Indonesia and need assistance with the process.

Depending on the order, individual services can also be agreed, such as product search, testing, collection or shipping. What support is possible will be tailored to the specific request.

Describe the product as precisely as possible and start the search. You can then check suitable direct offers. To Product Search in Indonesia.

The following are particularly helpful:

• exact product name
• Manufacturer
• Model or part number
• desired variant
• technical data
• an existing product link or a product photo

If the automatic search does not return a suitable result, you can individual product request send.

If the purchase price, weight and dimensions are known, you can Cost calculator use. It breaks down the expected costs transparently.

Depending on the order, the purchase price, service costs, shipping costs and, if necessary, additional services may apply. Specific items are shown in the calculation or in the offer.

No. The cost calculator provides a non-binding calculation. The final cost may depend on, among other things, the actual weight, dimensions, shipping method chosen and other requirements.

Not necessarily. Depending on the order, contact with the seller and purchasing can be carried out in Indonesia.

The goods can be picked up within Indonesia and then sent on internationally, provided that the product is legally and technically allowed to be shipped and imported into the destination country.

This can be checked individually. To do this, please send the product data, the location of the goods and the existing documents about them Product inquiry.

Depending on the order, a goods inspection as well as photo and video documentation can be arranged. This does not mean that every package automatically undergoes a full technical review; The specific scope of the test is agreed upon in advance.

An inspection by the dealer or manufacturer can be arranged individually. Whether it is possible depends on the location, effort and task. The price will be communicated upon request.

If visible damage or deviations are discovered during an agreed inspection, we will inform you before the next steps are coordinated together.

The appropriate shipping method is selected based on the product, weight, dimensions, destination country and currently available rates. Shipping route, expected delivery time, tracking and possible insurance coverage are stated in the specific offer.

No. The ability to ship depends, among other things, on the product type, dangerous goods regulations, export regulations, the import regulations of the destination country and the requirements of the transport service provider.

A general delivery time cannot be given seriously. The duration depends on the shipping method, destination, customs clearance and transport service provider.

For tracked shipping methods, a tracking number will be provided after shipping. Which tracking option exists for the specific order is stated in the offer.

Insured shipping is generally offered. Whether and to what extent the specific shipping method includes insurance coverage is stated in the offer.

Depending on the destination country, value of goods and product, import sales tax, customs duties or other official fees may arise. The final determination is made by the responsible authorities; We cannot give a general estimate of individual amounts.

Before shipping, it must be checked whether the goods can be imported into the destination country. For special products, additional approvals or documents may be necessary. Which requirements apply depend on the product and destination country; This information does not replace legal advice.

The usual process includes:

1. Search product or send product data
2. Check offer and costs
3. Purchasing or procurement
4. agreed testing and documentation
5. Packaging
6. Shipping

All steps can be found on the page Process of an order.

Send the link directly via Inquire about product. If possible, add variant, quantity and special requirements.

First use the Product search and describe the desired product as precisely as possible.