German-speaking contact in Indonesiafor customers from Germany, Austria, Switzerland and all over the world

Safer

Shipping from Indonesia

We buy, check and ship your goods personally on site. German contacts, verified dealers, secure payment.

Your German contact – directly in Indonesia

We live and work directly in Indonesia. Since 2010, we have been supporting customers in Germany, Austria and Switzerland with safe local purchases – whether individual products, bulk orders or goods for small shops. Every order is checked by us personally. We communicate with retailers, document the condition of the goods and ensure transparent, reliable shipping to Europe.

Why customers order from us:

An employee inspects and photographs goods in an Indonesian warehouse before they are prepared for shipment.

Your purchasing partner in Indonesia

Transparent orders, personal checks and secure shipping to DE, AT & CH.

Woman opens a package and holds up an ordered product while successful delivery is displayed on the laptop in the background.
Shipping from Indonesia
We buy your products directly on site and send them safely by air or sea freight to Germany, Austria and Switzerland.
An employee in an Indonesian warehouse checks information on his smartphone and smiles between full shelves.
Product inspection before shipping
We personally check every product before shipping. If requested, we will send photos or a video call directly from the warehouse.
Man opens a large package full of clothes and holds a document or invoice in a bright, tropical living room.
Send luggage
We help travelers send excess baggage or purchases safely to Europe. Ideal for backpackers, vacationers and long-term travelers.
Two employees in a workshop stand at a table and compare documents or order documents while smiling and working together.
Find manufacturers
We personally check every product before shipping. If requested, we will send photos or live video directly from the warehouse.
Stacked shipping boxes on pallets in a well-organized warehouse rack.
Intermediate storage possible
We bundle your orders into one shipment and declare it correctly for customs so that it reaches you quickly.
Person holds a smartphone with an open online payment page in his hand, next to a package with a payment form on the table.
Secure payment
We take payment from the seller in Indonesia and check the goods before shipping – including photo or video proof.

Trust, transparency and personal support – directly on site in Indonesia.

Three clear advantages that differentiate us from others.

Two people in a small shop smilingly hand each other a carefully wrapped package.

Transparent costs
You will receive a clear offer with all costs before each order. No surprises – full control.

Personal support on site
We buy the goods directly for you in Indonesia, are in contact with the seller and clarify any queries on your behalf.

Quality checking & safe packaging
Each item is checked before shipping and packaged securely to ensure it arrives undamaged.

This is how the process works

1. How do I order?

Simply send us the link to the product you want. If you don’t have a link yet, we can Research for an additional fee take over. Popular platforms are Tokopedia, Shopee, Lazada and Blibli. We can also contact sellers Instagram, TikTok or local shops. You can also make the purchase yourself and contact us Delivery address specify (after prior agreement).
We’ll then take it over safe shipping to your home.

2. How do I pay safely?

You can via Bank transfer to our Indonesian business account pay (note: international bank fees may apply). Alternatively we offer Wise for fast and cheap international transfers as well PayPal on. For Business customers in the EU is one Transfer to our EU account possible (valid VAT ID required).

3. How is shipping?

Shipping takes place securely via Pos Indonesia, which takes care of delivery in Germany DHL. Shipments until 2kg will be as registered registered mail shipped. For larger shipments we offer Express shipping (up to approx. 30 kg) or Sea freight (up to max. 20kg). We can also if you wish DHL Express, TNT, FedEx or UPS use. All shipments are verifiable and insured. For Commercial customers is additional LCL container shipping possible.

4. What happens then?

We check the desired product and confirm the stock level with the seller. You will then receive one from us non-binding overall offer, which includes the purchase price, shipping costs and ours Mediation and processing fees includes.
This compensation is 20% of the value of the goods plus shipping costs.
Any bank or PayPal fees will apply transparently shown separately.

5. Will I receive proof?

After receipt of payment we will order the items and you will receive one Proof of order and payment. As soon as we receive the goods, we will send them Photos or show the article in one Video call. Before shipping you will receive the one we created Customs declaration for testing. After shipping we will send it Tracking number. Shipping takes place insured for the value of the goods.

6. How long does shipping take?

The shipping time depends on the shipping method and the weight. Registered registered mail (up to 2 kg) requires approx. 2-4 weeks. Express shipping usually takes time 5-10 business days. Sea freight is suitable for larger or heavy shipments and requires approx. 1.5-3 months. We will inform you about this before each order currently realistic running time. During shipping you will receive the tracking number for tracking the shipment.

Get in touch:

Simply choose the contact method that is most convenient for you.

Telephone: 
+49 (0)3581 7921528
(Please note the time difference of +5/6h to Germany)
Email: 
info@shipping-from-indonesia.com

WhatsApp / Telegram: 

+62 87 88 2424 150

Fax: 
+49 (0)3581 7921529

Contact form:

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