German-speaking contact in Indonesiafor customers from Germany, Austria, Switzerland and all over the world

Does Tokopedia Ship to Germany?

A van with the Tokopedia logo drives through the streets of Berlin, past iconic landmarks such as the Brandenburg Gate and the Berlin TV Tower. Shipping from Indonesia.

With the growing demand for international online shopping comes the prospect of Tokopedia-Having products delivered to Germany is a promising option for consumers looking for access to a diverse selection of goods.

The logistical challenges of cross-border deliveries can often deter potential buyers, but recent developments could provide a solution to this challenge.

Stay tuned to learn how the collaboration between Tokopedia and a renowned international shipping service aims to bridge the gap between Indonesian products and German consumers, potentially revolutionizing the cross-border shopping landscape.

International shipping solutions for German customers from Tokopedia with ‘Shipping from Indonesia’

The ‘Shipping from Indonesia’ service is the key link for individuals and companies in Germany who want access to Tokopedia’s offerings. With over 15 years of experience in the international shipping industry, ‘Shipping from Indonesia’ handles all aspects of the ordering and shipping process, from communication with the seller to delivery to the end customer. This allows German customers to overcome geographical barriers and conveniently purchase products from Tokopedia and other Indonesian platforms and companies.

The platinum partnership between ‘Shipping from Indonesia’ and Tokopedia not only offers German customers a comprehensive service, but also reliable and cost-effective international shipping options to almost all countries worldwide, including Germany. Thanks to the concierge service, the shopping experience on Tokopedia is further enhanced for global customers by offering assistance when ordering on the platform. Customers also have the option to choose from various ‘Shipping from Indonesia’ delivery options to suit their individual budget and speed preferences, thereby enjoying a tailored shopping experience.

Overall, ‘Shipping from Indonesia’ offers German customers a reliable and convenient solution to source products from Indonesia without having to worry about complex shipping, payment and logistics processes. With a focus on customer satisfaction and efficiency, ‘Shipping from Indonesia’ sets standards in the field of international shipping and makes it easier for German customers to access a variety of high-quality products from Indonesia.

Optimizing the shopping experience with ‘Shipping from Indonesia’

‘Shipping from Indonesia’ services play a central role in creating a seamless shopping experience for customers in Germany who want to purchase products from Tokopedia and other Indonesian companies. By offering a comprehensive shopping and shipping service, ‘Shipping from Indonesia’ makes it easy for German customers to order from Tokopedia in Indonesia. This solution overcomes the challenges of international shipping restrictions and enables customers to access the wide range of Indonesian sales platforms, including Tokopedia, regardless of their location.

In addition to this service, ‘Shipping from Indonesia’ offers a variety of delivery options tailored to different shipping preferences. This ensures that customers in Germany can choose the most convenient and cost-effective shipping method for their orders. This flexibility contributes significantly to making the shopping experience as pleasant as possible for customers.

Thanks to ‘Shipping from Indonesia”s many years of experience in the international shipping sector – over 15 years – the safe transport of products from Tokopedia to Germany is guaranteed. This experience gives customers confidence in the safety and reliability of their deliveries, which is essential to building long-term customer loyalty and further increasing trust in the service.

Overall, ‘Shipping from Indonesia’ offers a holistic solution for German customers who want to purchase products from Indonesia. By combining comprehensive service, various delivery options and many years of experience, the company creates an optimal shopping experience that meets the needs and expectations of customers.

Optimize international shipping with ‘Shipping from Indonesia’

Overcoming the challenges of international shipping when ordering products from Tokopedia to Germany requires an effective strategy, which can be achieved by using a reliable shipping forwarding service like ‘Shipping from Indonesia’. This partnership offers customers in Germany the certainty that their orders will be delivered safely and in a timely manner.

Thanks to ‘Shipping from Indonesia”s 15 years of experience in the industry, customers can benefit from their extensive expertise in handling international shipments, especially for deliveries to Germany. ‘Shipping from Indonesia’ services are characterized by their cost-effectiveness and offer a variety of delivery options to suit different budget and speed preferences for international product deliveries.

By collaborating with ‘Shipping from Indonesia’, customers have the opportunity to access products from Indonesian stores and sales platforms such as Tokopedia, regardless of their location. This allows people in Germany to enjoy a seamless shopping experience on Tokopedia, while ‘Shipping from Indonesia’ takes on the logistical challenges of international shipping.

Using the services of ‘Shipping from Indonesia’ not only simplifies the ordering process, but also ensures the safe transport of the products to customers in Germany. This will improve the overall experience for those seeking items from Indonesian retailers like Tokopedia and ensure a smooth international shipping experience.

Ordering process for articles on Tokopedia with shipping to Germany

You have already found the item you want on Tokopedia and are now wondering how you can purchase it and have it shipped to Germany. To purchase on Tokopedia, an Indonesian address is required as shipping of products offered on Tokopedia is limited to Indonesia.

The ‘Shipping from Indonesia’ service offers a solution here. Contacting ‘Shipping from Indonesia’ is possible via various communication channels. A particular advantage for customers is that they do not need to speak Indonesian or English, as ‘Shipping from Indonesia’ speaks German. Contact can be made via a contact form, by email, WhatsApp, Telegram or by telephone using a German telephone number.

Simply send us the Tokopedia link of the product you want and we will make you a non-binding offer. The offer includes the purchase of the product including shipping to us, checking the delivery contents with photos and optionally a video call for the product presentation, and the shipping costs to your home. The offer is made in euros and you can pay by bank transfer to our EU account or via PayPal. There are fees for these payments, which we will invoice you for.

We always look for the most cost-effective shipping option in consultation with you. When shipping from Indonesia, it is important to note that in addition to the shipping weight, the volume formula (L) length x (W) width x (H) height / 5,000 also determines the shipping cost weight. For example, with the dimensions L: 45 cm, W: 30 cm and H: 20 cm, the formula results in a shipping weight of 5.4 kg. Even if the actual weight of the package is only 2 kg, the package would be sent as a 6 kg package.

We optimize packaging to ensure safe shipping. We also offer various Shipping methods to:

  • Standard shipping: up to a maximum of 1.5 kg, delivery time 2-4 weeks (cheap)
  • Express shipping: from 1.5 to 30 kg, delivery time 5-10 working days (fast but more expensive)
  • Sea freight: up to 20 kg, delivery time 1-2 months (very cheap, but longer delivery time)

All shipping methods include shipping tracking. Delivery in Germany is usually carried out by Deutsche Post or DHL. Other shipping service providers such as TNT/FEDEX, UPS or directly via DHL are also available upon request.

Please note that customs charges may apply prior to delivery. The amount of the fees depends on the value of the package contents.

Tokopedia in Germany: Advantages of the international shipping service ‘Shipping from Indonesia’

Using the efficient delivery and service service ‘Shipping from Indonesia’ for Tokopedia orders from Germany allows customers to significantly improve their shopping experience. As a reputable international shipping service with over 15 years of experience in the industry, ‘Shipping from Indonesia’ guarantees safe and reliable transit of products to various countries worldwide, including Germany.

An outstanding advantage of working with ‘Shipping from Indonesia’ is the variety of shipping options available to customers. This allows customers to choose the shipping method that suits them according to their preferences. Once Tokopedia’s orders are received by ‘Shipping from Indonesia’, customers will be immediately notified of the receipt of the packages at the service’s facilities, providing them with transparency and timely updates throughout the shipping process.

Additionally, ‘Shipping from Indonesia’ guarantees comprehensive protection of products during transportation, reassuring customers about the security of their purchases from Tokopedia. By partnering with this shipping service, customers in Germany have seamless access to Tokopedia and other Indonesian sales platforms and online shops, regardless of their location. This cooperation between Tokopedia and ‘Versand aus Indonesia’ opens up a world of shopping opportunities for customers in Germany that is characterized by convenience, reliability and a smooth shopping experience.

Graduation

In summary, ‘Shipping from Indonesia’ acts as a valuable intermediary for German customers who want to order from Tokopedia. The various delivery options create a seamless shopping experience that overcomes international shipping challenges. Customers thus have the opportunity to enjoy a wide range of Tokopedia products in a simple and efficient way.

With ‘Shipping from Indonesia’, customers in Germany gain direct access to Tokopedia and experience a comfortable and tailor-made shopping experience. The services of this intermediary make ordering from Tokopedia a pleasant experience for all customers in Germany.

Sea Freight from Indonesia to Europe: Affordable Shipping Available Again in 2023

A postman holds a heavy package in the center of the image, while the three possible shipping methods can be seen in the background: a postal bus for standard shipping, a cargo plane for express shipping, and a container ship for sea freight shipping.

Since November 15, 2023, it has been possible again to send goods from Indonesia to Europe by sea freight. This cost-effective shipping method offers a reliable way to receive your orders by post, for example through DHL in Germany. Sea freight from Indonesia to Germany, Austria, Switzerland and other European countries makes it possible to receive products safely and cost-effectively.

Corona stopped global trade

Global trade was significantly affected by the corona pandemic. The shipping of goods in particular was severely affected. From March 2020, for example, it was only possible from Indonesia expensive express shipping to use. This resulted in significant restrictions for companies that rely on international trade. Although the Shipping end of 2021 slowly normalized, the situation in Europe remained problematic as cost-effective shipping options were difficult to obtain. Even normal parcel shipping was reintroduced, but only up to a weight of 2 kg. For anything beyond that, the only option was expensive express shipping.

However, with recent developments, it is encouraging to see that all shipping methods are once again possible for Europe, including low-cost sea freight shipping. This could help reduce the burden on companies and revive international trade. However, it remains to be seen whether this positive development will continue in the long term and whether further measures will be taken to strengthen the resilience of global trade.

The challenges in international shipping during the pandemic have highlighted how fragile global supply chains are. It is now time to learn lessons from these experiences and take action to improve the resilience of international trade infrastructure. This is the only way future crises can be better managed and the opportunities offered by global trade can be fully exploited.

How does sea freight shipping work?

Shipping by sea freight offers a cost-effective and efficient way to transport large quantities of goods over long distances. In contrast to air or express shipping, delivery via sea freight takes longer, but this option is particularly suitable for heavy or bulky goods that do not require time-critical shipping. When shipping by sea, there are various options, including FCL (Full Container Load) and LCL (Less than Container Load) shipping methods, which can be chosen depending on the volume of goods to be shipped.

When sending a package by sea freight, we hand over the package to PosIndonesia, which then collects multiple packages and uses the LCL option to ship the packages to the destination port. The destination port for a package to Germany can be Hamburg, Rotterdam or a port in Italy, depending on the proximity of the package deliveries. At the port, the packages are sorted and forwarded to the destination country via regular mail. From Hamburg and Rotterdam the onward transport takes place overland, from Italy by transport aircraft.

After the package arrives at the destination country, it will be inspected by customs. As a rule, the package is then forwarded to the local customs office and the recipient receives either an SMS or a letter informing them that a customs-eligible package has been delivered. Further information can be found in the relevant texts received from customs.

How much does shipping to Germany from Indonesia cost?

The shipping costs depend on the following points.

Weight of the package
Scope of the package
Goods value
Delivery country
Exchange rate EUR/IDR

Weight and circumference formula

In Indonesia there are special regulations for sending parcels. In addition to the actual weight, the circumference formula also plays a crucial role. This is calculated by taking the length (L) times the width (W) times the height (H) of the package and dividing the result by 5,000. The greater weight of the package or circumference formula determines the shipping weight.

Example:
A package measuring L: 60 cm, W: 40 cm, H: 40 cm would have a calculated weight of 19.2 kg (LxWxH/5,000). Even if the package actually weighs only 10kg, the calculated weight of the circumference formula would be taken into account when calculating the shipping cost.

Value of goods and customs inspection: Indonesia tightens controls

The value of a package corresponds to the insured value and is subject to strict controls in Indonesia. Since 2021, all outgoing packages have been scanned and customs documents thoroughly checked. An incorrect value of goods cannot be used to obtain cheaper customs duties. If there is any uncertainty regarding the contents or value of the goods, the package will simply not be processed further. About two weeks later, the sender receives a message from Indonesian customs about problems declaring the package.

It is mandatory to provide proof of the purchase with a corresponding invoice. If the contents are intentionally incorrectly declared, the shipping costs already paid will not be refunded. These are then lost.

As the sender, I always declare the actual purchase value of the goods.

Example of shipping costs to Germany

Here I would like to give a small list of the shipping costs you can expect.

Weight | Standard Shipping | Express shipping | Sea freight
500g | €17.00 | €33.00 | €27.00
1kg | €30.00 | €39.00 | €27.00
2kg | no longer possible | €51.00 | €27.00
5kg | no longer possible | €86.00 | €33.00
10kg | no longer possible | €145.00 | €46.00
20kg | no longer possible | €262.00 | €73.00
30kg | no longer possible | €380.00 | no longer possible

As can be seen, standard shipping is only possible up to a weight of 1 kg. Although this shipping option is still available, it is more expensive compared to express shipping, so I don’t think it makes sense. Furthermore, sea freight is only possible up to a maximum weight of 20 kg. In this case, it would be advisable to split a package weighing over 20 kg into several packages.

The prices shown are for guidance only. Due to daily exchange rate changes, they are subject to fluctuations and are also dependent on the value of the goods, which in turn determines the insured value of the package.

How does ordering the shipping of goods from Indonesia work?

We have been shipping goods from Indonesia worldwide since 2010. It all started with the exquisite coffee “Kopi Luwak”, which is considered the most expensive coffee in the world. Due to the increasing demand for shopping on Indonesian online platforms such as Tokopedia, Bukalapak, Blibli and Shopee, we have specialized in this service.

Our service covers the entire process, starting with communication with the seller about purchasing the goods, checking them and shipping them to the end customer worldwide. In the last few months we have received an increasing number of inquiries from tourists who were suddenly confronted with suitcases that were too heavy because of souvenirs. Unfortunately, due to a lack of sea freight options, we had to disappoint these customers. However, it is now possible again as long as the packages weigh less than 20 kg.

Inquiries can be made via the contact form, WhatsApp on +62 87 88 2424 150 or by telephone on our German landline number +49 (0)3581 7921528. Of course, a simple request by email to info@shipping-from-indonesia.com is also possible.

Temporary Ban on Shipping Liquids from Indonesia

Temporary Ban on Shipping Liquids from Indonesia

As of January 1st, the shipment of liquids via EMS express was prohibited. The ban applies until the corona measures are relaxed!

The reason given to me by the post office was that customs, which scans every package, no longer allows liquids to pass through. They couldn’t explain to me what the meaning was.

But I suspect, since it is close to the start of vaccination, that they want to prevent the vaccine from being exported illegally from Indonesia. I don’t see any other reason.

Due to Corona, the following substances have been banned so far: 

  • Seeds (official certificate of safety)
  • Roasted coffee beans and unroasted (count as seeds) ground coffee are permitted
  • all forms of liquids
  • all flammable and explosive substances
  • Batteries also in watches

Alternatives for shipping liquids

According to information from DHL Indonesia, shipping liquids via DHL is still possible. The problem here is that DHL is extremely expensive and shipping takes place in boxes. Even if the weight is less than 2 kg, the package must go into this box. Smallest shipping option with DHL from Indonesia. 2 kilograms for 1,600,000 Rp (approx. 95 €)

Unhindered shipping is currently only possible to Asia. Stricter shipping regulations apply to all other continents!

Product Search in Indonesia

Product Search in Indonesia

In Indonesia you can find products that have not been available in Europe for a long time because they have reached their EoL (End of Life) and are no longer produced. But new devices are also often introduced as premieres in Indonesia.

In Indonesia you can still buy your recovered cell phone, even if it has been out of production for years. It actually seems that in Indonesia they store remaining stocks and put them back on sale again and again.

But you can also find new products or inexpensive versions of devices that are only intended for the Indonesian market here. From an apple peeling machine to a lemon squeezer, you can find everything on the Indonesian market.

Where to look?

If you don’t want to do the search yourself, we offer the following as a service on a contingency basis. You send us an inquiry with the product you are looking for (name, brand) and we do the search for you. If we find the product and you decide to buy it, you only pay €5 per item. You can also commission us to carry out intensive research. Here we would locate several offers and already contact the buyer to negotiate a discount. After you have decided to purchase the product, €25.00 would be charged as a service fee.

In order to start your search yourself, it is advisable to look around at large Indonesian sales platforms.

There are several of them in Indonesia! Bukalapak, Blibli, Tokopedia, Shopee, blanjabali are just a few mentioned here.

If you have found an article, please feel free to contact us. We will take care of purchasing the item and shipping it to Germany for you. As a rule, Indonesians are not willing to ship items abroad, or only offer extra expensive express shipping here. Another problem is paying for the item. PayPal is still relatively unknown in Indonesia, which is also due to the fact that PayPal does not allow payments in IDR.

With us you can pay conveniently in euros. We will make you an offer in advance, which includes the item price + shipping to Germany. The total price includes our service fees of 20% plus PayPal fees. 

The invoice will then be sent to you directly via PayPal and you will therefore enjoy 100% buyer protection!

What We Offer

What We Offer

Countless products, including well-known branded items, are manufactured in Indonesia. Some of the overproduction is then sold as bargains in factory outlets or on Tokopedia and other online platforms!

In Indonesia you can get many products that are no longer available in Europe or are not sold there at all! It seems that many companies are outsourcing remaining stock of their end of life (EOL) products, especially in Indonesia, as there is still a market here! But you can also find various collectible products from LEGO to watches here in Indonesia!

Online platforms like Tokopedia, Bukalapak, Shopee and Blibli are committed to security! The online shop sales, which are well known in Europe, are usually not focused on. The sellers offer their goods on these platforms because buyers only buy here due to the buyer protection guarantees!

Why you should never order directly from an Indonesian online shop

You actually have to advise against ordering directly from an Indonesian online shop! Fake shops are widespread and usually do not offer buyer protection! You often read that customers in Europe bought a cell phone cheaply in Indonesia and ended up with an empty or completely defective device! Brand piracy is just as much an issue as credit card fraud in Indonesia! But like everywhere else in the world, not every provider is inherently a scammer. To reduce the risks for the buyer, we offer a unique service directly from Indonesia.

Indonesia and global trade

Most traders in Indonesia shy away from exporting. On the one hand, this is because the shipping costs are usually very high and, above all, are presented in a very non-transparent manner by shipping companies. For many shipping methods abroad, daily prices apply, which depend on the exchange rate! At the same time, with the outbreak of the pandemic, only express shipping from Indonesia to Europe is possible, which increases shipping costs even more! PayPal and other international payment providers, such as Wise, are sometimes completely unknown in Indonesia!

If a seller does offer items for shipping abroad, there is usually no buyer protection payment system, such as PayPal. This in turn also deters the buyer because he has to worry about losing his money. It is said that when the item arrives, the quality is either not right or a different product was delivered. Simple scam sales are also offered in Indonesia!

This is where we come into play

We can partially eliminate this risk completely. You pay conveniently in euros via PayPal and enjoy 180 days of buyer protection. If you have built up trust in us, we offer the more cost-effective payment method of transfer to a EURO account. Once you have received your payment, we will order the item and have it delivered to us. After the item has arrived, it will be checked and you will be provided with photos or a video of the goods via WhatsApp or Telegram. Only then will we ship the item using the shipping method you selected.

Shipping methods:

There are three shipping methods from Indonesia that have different transit times and prices. The shipping costs will be communicated to you in a non-binding offer before the invoice is issued.

We ship worldwide via various global shipping service providers!

  • Express shipping (very expensive) delivery time 5-10 working days
  • Postal parcel (standard) delivery time 2-4 weeks
  • Sea freight (cheapest shipping method) delivery time 1-2 months

It should be noted that since the outbreak of Corona, particularly in Europe express onlyshipping is possible!

UPDATE June 18, 2022: Standard shipping is possible again up to 2 kg! Sea freight by post is still excluded!

You can get a non-binding, free offer from us at any time!

    After you have received our offer and agreed to it, we will issue you an invoice directly via PayPal if you wish to pay via PayPal, which you should pay within 3 days. When making a transfer, you will receive an invoice as a PDF with the account details. We give you a price guarantee for this period, even if the exchange rate changes to your disadvantage.

    There may be times when we need to estimate the dimensions and weight of the item. In this case we will communicate this in the offer. Higher shipping costs may apply once the item has arrived.

    As a rule, the items reach us within 1-3 days after we order. You will of course be informed at any time about the status of your delivery. This also applies after we have shipped the item. Here you can track shipping at any time using tracking numbers.

    If there are any problems with shipping, the item is insured by the shipping service provider.